Head of Operations

Job details

Location Horsham, United Kingdom
Date Posted 28th February 2019
Category Operational / Office Management
Sector Investment
Wealth Management
Salary £50,000 to £70,000 + benefits
Industry Financial Services, IFA
Education GCSE and A levels
Professional Quals IMC.
Work Hours full
Reference 5006
Hiring Company Recruitment Connection Ltd
Region South East
Street Address N/A


Head Of Operations


£50,000 to £70,000 + benefits

My client offers a unique combination of wrap platform, discretionary management and investment management services. As part of its expansion they have a critical senior leadership line role with full responsibility for the operational performance . It’s a role that requires strong senior operational skills and commercial acumen to ensure consistent delivery across all platform operational functions, including risk and control reviews and reporting.

Key Activities 

  • Accountability for performance and procedures of Operations
  • Identification of risks posed to the business and proactive participation in Business Risk Committee
  • Constantly seek to improve operations by reviewing and challenging inefficient processes and seeking ways to improve processes through development, automation or process re-engineering
  • Delivery of operational business plan – business forecasting, associated budget and recruitment planning
  • Ensure the operational standard operating procedures are compliant, efficient, detailed and always up to date
  • Manage and motivate teams to achieve company objectives
  • Define roles and regularly review responsibilities, identifying individual development areas .
  • Lead and support the delivery of system and operational process related projects and enhancements in line with agreed project timeline and within budget

Skills and experience

  • IMC, studying towards ACII / degree
  • Minimum of 5 years experience in managing teams
  • Possess excellent communication (written and oral), customer relation and influencing skills up to Board
  • Operational knowledge of such continuous improvement tools and have experience of managing large high profile
  • Sound SIPP/Pension and ISA Management knowledge
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Simon Bean is managing director of the Recruitment Connection and has been recruiting since 1985. He is a Fellow of the Institute of Recruitment Professionals (IRP).