Platform Support Analyst

Job details

Location Central London, United Kingdom
Date Posted 11th November 2019
Category IT/Technology Support
Sector Investment
Retirement Planning
Salary £30,000 to £40,000 + bonus and benefits
Industry Financial Services
Education N/A
Professional Quals Industry recognised ideally.
Work Hours Full 9-5
Reference 5052
Hiring Company Recruitment Connection Ltd
Region South East
Street Address N/A


Platform Support Analyst

Central London

£30,000 to £40,000 Bonus and benefits 

My client is a leading firm of financial advisers with offices in the UK and throughout Europe.

The role requires significant level of interaction with staff across all the European Offices, and the company’s major technology Partner IRESS, who supply and operate the core Operational Platform, XPLAN.

This role has three main areas of responsibility:

  • Design, configure, test and implement XPLAN solutions to support business processes.
  • 2nd/3rd line issue resolution.
  • Functional testing of XPLAN software releases that are taken from time to time.

You must be using XPLAN in your current or a recent role and have a min of 2 years’ experience:

  • Designing and/or configuring process solutions in XPLAN.
  • Microsoft Office Applications
  • Analysis, configuration and solution delivery in a fast-paced and changing industry

This role is one of only 4 individuals in the XPLAN Platform Team which comprises both support and analyst roles and who work closely both with the project team and the wider business.

Ref 5052

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Simon Bean is managing director of the Recruitment Connection and has been recruiting since 1985. He is a Fellow of the Institute of Recruitment Professionals (IRP).