The Week in Numbers – 17th November
24% – Proportion of calls not answered by HMRC staff. MPs have criticised the tax office’s performance calling it “completely unacceptable”
£500 – Amount each new employer using The People’s Pensions for auto-enrolment will be charged in 2016
9 – Number of insurers on the Financial Stability Board’s “Too big to fail” list. Dutch insurer Aegon replaced Generali last week
400 – Number of advice firms and providers approached by the FCA for a data-gathering exercise to inform the Financial Advice Market Review
£10K – Compensation awarded by the Pensions Ombudsman to an Abbey Life customer who was made aware of a guaranteed annuity rate
£5bn – Outflows in the year to September at Prudential-owned asset manager M&G
£100m – Investment in film partnerships by Kingsbridge Asset Management on behalf of clients, including former England Footballers
£733,794 – Payout minus bonus and redundancy payment Partnership chief executive Steve Groves will receive when the provider merges with Just Retirement
Quote: “If we didn’t have Pension Wise, everyone would just go to their provider, and we know what they are like” – Pensions minister Ros Altmann argues it is in advisers’ and consumers’ interests to boost the take-up of guidance
